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A sparse topic model for extracting aspect-specific summaries from online reviews

  • Vineeth Rakesh
  • , Weicong Ding
  • , Aman Ahuja
  • , Nikhil Rao
  • , Yifan Sun
  • , Chandan K. Reddy
  • Arizona State University
  • Amazon.com, Inc.
  • Virginia Polytechnic Institute and State University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

17 Scopus citations

Abstract

Online reviews have become an inevitable part of a consumer's decision making process, where the likelihood of purchase not only depends on the product's overall rating, but also on the description of its aspects. Therefore, e-commerce websites such as Amazon and Walmart constantly encourage users to write good quality re- views and categorically summarize different facets of the products. However, despite such attempts, it takes a significant effort to skim through thousands of reviews and look for answers that address the query of consumers. For example, a gamer might be interested in buying a monitor with fast refresh rates and support for Gsync and Freesync technologies, while a photographer might be interested in aspects such as color depth and accuracy. To address these chal- lenges, in this paper, we propose a generative aspect summarization model called APSUM that is capable of providing fine-grained sum- maries of online reviews. To overcome the inherent problem of aspect sparsity, we impose dual constraints: (a) a spike-and-slab prior over the document-topic distribution and (b) a linguistic su- pervision over the word-topic distribution. Using a rigorous set of experiments, we show that the proposed model is capable of out- performing the state-of-the-art aspect summarization model over a variety of datasets and deliver intuitive fine-grained summaries that could simplify the purchase decisions of consumers.

Original languageEnglish
Title of host publicationThe Web Conference 2018 - Proceedings of the World Wide Web Conference, WWW 2018
PublisherAssociation for Computing Machinery, Inc
Pages1573-1582
Number of pages10
ISBN (Electronic)9781450356398
DOIs
StatePublished - Apr 10 2018
Event27th International World Wide Web, WWW 2018 - Lyon, France
Duration: Apr 23 2018Apr 27 2018

Publication series

NameThe Web Conference 2018 - Proceedings of the World Wide Web Conference, WWW 2018

Conference

Conference27th International World Wide Web, WWW 2018
Country/TerritoryFrance
CityLyon
Period04/23/1804/27/18

Keywords

  • Aspect summarization
  • Information re- trieval
  • Probabilistic generative models
  • Topic models

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