Abstract
Providing radiology services is a complex and technically demanding enterprise in which the application of operations management (OM) tools can play a substantial role in process management and improvement. This paper considers the benefits of an OM process in a radiology setting. Available techniques and concepts of OM are addressed, along with gains and benefits that can be derived from these processes. A reference framework for the radiology processes is described, distinguishing two phases in the initial assessment of a unit: the diagnostic phase and the redesign phase.
| Original language | English |
|---|---|
| Pages (from-to) | 632-640 |
| Number of pages | 9 |
| Journal | Journal of the American College of Radiology |
| Volume | 1 |
| Issue number | 9 |
| DOIs | |
| State | Published - Sep 2004 |
Keywords
- Operations management
- Radiology
- Redesign process
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