TY - CHAP
T1 - Measuring and managing the productivity of U.S. public transit systems
T2 - An unoriented network DEA
AU - Mallikarjun, Sreekanth
AU - Lewis, Herbert F.
AU - Sexton, Thomas R.
N1 - Publisher Copyright:
© Springer-Verlag Berlin Heidelberg 2014.
PY - 2014
Y1 - 2014
N2 - Governments at all levels face budget shortfalls, and consequently public transit systems in the U.S. must compete with other public services for financial support. In order to depend less on public funding, it is critical that public transit systems focus on their operational performance and identify any sources of inefficiency. In this chapter, we present an unoriented network DEA methodology that measures a public transit system’s performance relative to its peer systems, compares its performance to an appropriate efficient benchmark system, and identifies the sources of its inefficiency.
AB - Governments at all levels face budget shortfalls, and consequently public transit systems in the U.S. must compete with other public services for financial support. In order to depend less on public funding, it is critical that public transit systems focus on their operational performance and identify any sources of inefficiency. In this chapter, we present an unoriented network DEA methodology that measures a public transit system’s performance relative to its peer systems, compares its performance to an appropriate efficient benchmark system, and identifies the sources of its inefficiency.
KW - Data envelopment analysis
KW - Managing service productivity
KW - Network DEA
KW - Productivity
KW - Public transit systems
UR - https://www.scopus.com/pages/publications/84954487901
U2 - 10.1007/978-3-662-43437-6_18
DO - 10.1007/978-3-662-43437-6_18
M3 - Chapter
AN - SCOPUS:84954487901
T3 - International Series in Operations Research and Management Science
SP - 335
EP - 369
BT - International Series in Operations Research and Management Science
PB - Springer New York LLC
ER -