Reducing inequality through technology diffusion: the case of 3D printing in public libraries

3D printers are hailed as the next revolutionary technology, but will they be responsible innovations and help decrease poverty and inequality? This paper determines the availability and accessibility of 3D printing technology in low-income communities through public libraries and gives insights on how libraries use 3D printers. By examining the 2013 Digital Inclusion Survey and conducting interviews, we find that libraries are quickly acquiring 3D printers; however, the technology is not being fully adopted by the patrons due to the lack of training, software and practical applications of the technology. Also, we found out that the cost to use a 3D printer in public libraries is relatively low, and does not prevent patrons from accessing the technology. Overall, we believe that libraries will only play a small role in providing availability and accessibility to 3D printing technology for marginalized communities.