TY - GEN
T1 - The Reach and Influence of DOT Twitter Accounts
T2 - 18th IEEE International Conference on Intelligent Transportation Systems, ITSC 2015
AU - Kocatepe, Ayberk
AU - Lores, Javier
AU - Ozguven, Eren Erman
AU - Yazici, Anil
N1 - Publisher Copyright:
© 2015 IEEE.
PY - 2015/10/30
Y1 - 2015/10/30
N2 - Over the last decade, social networks have emerged as an important tool which helps communicate vital information on to the public. Especially the involvement of federal, state and other regional agencies in the social media can enable us to determine new and fast ways to provide sufficient information to the public in the case of emergencies. This paper evaluates the influence of state DOT Twitter accounts and suggests GIS-based approaches to understand the spatial reach of the disseminated information. This helps DOT accounts determine efficient ways to disseminate information to the public. Results are presented with a case study application set on the District 3 of the State of Florida, as identified by the Florida Department of Transportation (FDOT). Accessibility, reach, quality and influence of the FDOT District 3 Twitter account are analyzed, and several future research directions are identified.
AB - Over the last decade, social networks have emerged as an important tool which helps communicate vital information on to the public. Especially the involvement of federal, state and other regional agencies in the social media can enable us to determine new and fast ways to provide sufficient information to the public in the case of emergencies. This paper evaluates the influence of state DOT Twitter accounts and suggests GIS-based approaches to understand the spatial reach of the disseminated information. This helps DOT accounts determine efficient ways to disseminate information to the public. Results are presented with a case study application set on the District 3 of the State of Florida, as identified by the Florida Department of Transportation (FDOT). Accessibility, reach, quality and influence of the FDOT District 3 Twitter account are analyzed, and several future research directions are identified.
KW - Data Analysis
KW - Social Media
KW - Transportation
UR - https://www.scopus.com/pages/publications/84950293655
U2 - 10.1109/ITSC.2015.63
DO - 10.1109/ITSC.2015.63
M3 - Conference contribution
AN - SCOPUS:84950293655
T3 - IEEE Conference on Intelligent Transportation Systems, Proceedings, ITSC
SP - 330
EP - 335
BT - Proceedings - 2015 IEEE 18th International Conference on Intelligent Transportation Systems, ITSC 2015
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 15 September 2015 through 18 September 2015
ER -