Abstract
Airports play a strategic role in economic development of cities and provide connectivity between business and commercial centers. Taxicab operations play a crucial role in determining the overall efficiency of an airport's ground transportation system. However, airport-specific regulations pose challenges for managing taxicab operations effectively. The adoption of emerging technologies for managing taxicabs at airports offers faster, more efficient, and more cost-effective solutions to meet airport regulatory and operational requirements. In this case study, the operation of a central computerized taxicab dispatch system employed at John. F. Kennedy (JFK) International Airport in New York City is evaluated to identify observed limitations and associated avenues for improvement. Based on a review of state-of-practice taxicab dispatch systems deployed in airports worldwide, this research illustrates how modern technologies and procedural changes can be applied to optimize the taxicab operations at JFK and similar airports.
| Original language | English |
|---|---|
| Pages (from-to) | 23-43 |
| Number of pages | 21 |
| Journal | Journal of Urban Technology |
| Volume | 19 |
| Issue number | 4 |
| DOIs | |
| State | Published - Oct 2012 |
Keywords
- Airport Ground Transportation
- Airport Taxi Service
- Taxi Dispatching
- Taxi Operations
- Taxi Technologies
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